Project Management
- Providing management and leadership to enable continual business improvement
- Internal initiatives ensuring key milestones, budgets & customer expectations are met
- Ensuring that activities on assigned projects are co-ordinated with related projects and functional activities so delays are avoided
- Able to effectively provide, receive, and respond positively to constructive feedback
- Experience implementing PRINCE2 methodology over several years
- Insurance, Banking, Gaming, Utilities, Financial Services and NHS industry experience
- Handling and solving problems
- Tailoring communication material to a target audience
- Managing large IT projects and service propositions across their whole lifecycle and within a technically complex environment
Qualifications
- ServiceNow Training
- PRINCE2 Registered Practitioner
- ITIL Foundation
- Brooklands College (2002 – 2004) 3 A Levels: Law, Psychology, Photography
- St John the Baptist Secondary School (1997 – 2002) 11 GCSEs: Eng Literature & Language, Art, R.E, Maths, IT, Science, Statistics, Italian, Drama, Resistant Materials.
Software – User Proficiency
- ServiceNow Platform
- MS Office Suite
- MS Projects
- MS Sharepoint
- TRAC Ticketing (Project Management and Bug Tracking System)
- SAGE Accounts
- iOS
- Internal Systems / Intranets
