Project Management
- Providing management and leadership to enable continual business improvement
- Internal initiatives ensuring key milestones, budgets & customer expectations are met
- Ensuring that activities on assigned projects are co-ordinated with related projects and functional activities so delays are avoided
- Able to effectively provide, receive, and respond positively to constructive feedback
- Experience implementing PRINCE2 methodology over several years
- Insurance, Banking, Gaming, Utilities, Financial Services and NHS industry experience
- Handling and solving problems
- Tailoring communication material to a target audience
- Managing large IT projects and service propositions across their whole lifecycle and within a technically complex environment
Qualifications
- Service Now Istanbul Training (2016)
- PRINCE2 Registered Practitioner
- AgilePM certification (currently undergoing)
- Brooklands College (2002 – 2004) 3 A Levels: Law, Psychology, Photography
- St John the Baptist Secondary School (1997 – 2002) 11 GCSEs: Eng Lit & Lang, Art, R.E, Maths, IT, Science, Statistics, Italian, Drama, Resistant Mats.
Software – User Proficiency
- Service Now – Managed Service Portal
- MS Office Word 2003/2007/2010/2016
- MS Office Excel 2003/2007/2010/2016
- MS Office Projects 2003/2007/2010/2016
- MS Office Powerpoint 2003/2007/2010/2016
- MS Office Outlook 2003/2007/2010/2016
- MS Sharepoint 2007/2010/2013
- TRAC Ticketing (Project Management and Bug Tracking System)
- Salesforce
- SAGE Accounts
- iOS
- Internal Systems / Intranets
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