CORSAIRE

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CORSAIRE LTD   http://www.corsaire.com

Corsaire are experts at securing information systems for blue chip companies of all sizes, operating globally with a strong presence in the UK, UAE and Australia.


I initially started as a Client Manager in 2006, and was later internally promoted to Team Leader and then on to the Head of Commercial. During the last few years of my time at Corsaire I had a split role consisting of line managing the Commercial Team (New Business, Marketing and Client Management) and Project Management of our internal in-house development projects and Change Management initiatives.


 

HEAD OF COMMERCIAL / PROJECT MANAGER (March 2011 – May 2015)

Head of the Commercial team consisting of Business Development, Marketing and Client Management.

  • Project Management for internal initiatives – Implementing PRINCE2 Project Management methodology
  • Chairing regular Client meetings / Site visits
  • Developing workflows, processes and templates for in-house IT tools
  • Developing Marketing material for the company’s service offerings
  • Working with the Technical team to devise structured testing plans for clients
  • Commercial team recruitment and line management duties
  • Ensuring that all project requirement documentation is aligned to internal governance
  • Managing client / supplier communications throughout the project lifecycle
  • Devising and implementing internal processes
  • Chairing internal Commercial team meetings
  • Assisting in the hiring and training of cross functional teams

 

CORSAIRE LTD – CLIENT MANAGER / TEAM LEADER   (March 2006 – March 2011)

  • Line Managing a team of Client Managers
  • Creating proposals, attending conference calls and client meetings
  • Managing multiple IT Security projects
  • Attending client sites to provide a face to face service
  • Providing help and advice to clients using the Company’s services
  • Creating internal development and client documentation
  • Internal business initiative project management
  • Identifying opportunities for new additional consultancy services
  • Assisting in the development of client service policies and standards for the Company
  • Attending workshops with other managers to discuss potential service offerings
  • Organising regular knowledge enhancing training
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