CORSAIRE LTD http://www.corsaire.com
Corsaire are experts at securing information systems for blue chip companies of all sizes, operating globally with a strong presence in the UK, UAE and Australia.
I initially started as a Client Manager in 2006, and was later internally promoted to Team Leader and then on to the Head of Commercial. During the last few years of my time at Corsaire I had a split role consisting of line managing the Commercial Team (New Business, Marketing and Client Management) and Project Management of our internal in-house development projects and Change Management initiatives.
HEAD OF COMMERCIAL / PROJECT MANAGER (March 2011 – May 2015)
Head of the Commercial team consisting of Business Development, Marketing and Client Management.
- Project Management for internal initiatives – Implementing PRINCE2 Project Management methodology
- Chairing regular Client meetings / Site visits
- Developing workflows, processes and templates for in-house IT tools
- Developing Marketing material for the company’s service offerings
- Working with the Technical team to devise structured testing plans for clients
- Commercial team recruitment and line management duties
- Ensuring that all project requirement documentation is aligned to internal governance
- Managing client / supplier communications throughout the project lifecycle
- Devising and implementing internal processes
- Chairing internal Commercial team meetings
- Assisting in the hiring and training of cross functional teams
CORSAIRE LTD – CLIENT MANAGER / TEAM LEADER (March 2006 – March 2011)
- Line Managing a team of Client Managers
- Creating proposals, attending conference calls and client meetings
- Managing multiple IT Security projects
- Attending client sites to provide a face to face service
- Providing help and advice to clients using the Company’s services
- Creating internal development and client documentation
- Internal business initiative project management
- Identifying opportunities for new additional consultancy services
- Assisting in the development of client service policies and standards for the Company
- Attending workshops with other managers to discuss potential service offerings
- Organising regular knowledge enhancing training
