CORSAIRE LTD http://www.corsaire.com
Corsaire are experts at securing information systems for blue chip companies of all sizes, operating globally with a strong presence in the UK, UAE and Australia.
I initially started as a Client Manager in 2006, and was later internally promoted to Team Leader and then on to the Head of Commercial in recent years. During the last few years of my time at Corsaire I had a split role consisting of line managing the Commercial Team (New Business, Marketing and Client Management) and Project Management of our internal in house development projects and Change Management initiatives.
HEAD OF COMMERCIAL / PROJECT MANAGER (March 2011 – May 2015)
- Project Management for internal initiatives
- Implementing PRINCE2 Project Management method
- Chairing regular Client meetings / Site visits
- Developing workflows, processes and templates for in-house IT tools
- Developing Marketing material for the company’s service offerings
- Working with the Technical team to devise structured testing plans for clients
- Commercial team recruitment and line Management duties
- Ensuring that all project requirement documentation is complete
- Managing project communications
- Working with IT teams to automate processes
- Conducting Commercial team meetings
- Devising and implementing internal processes
- Assisting in the hiring and training of cross functional teams
CORSAIRE LTD – CLIENT MANAGER / TEAM LEADER (March 2006 – March 2011)
- Line Managing a team of Client Mangers
- Creating proposals, attending conference calls and client meetings
- Managing multiple IT Security projects
- Attending client sites to provide a one-to-one service
- Providing help and advice to clients, using the Company’s products or services
- Creating internal development and client service documentation and guidelines
- Internal business initiative project management
- Identifying opportunities for new additional consultancy services
- Assisting in the development of client service policies and standards for the Company
- Attending workshops with other managers to discuss potential service offerings
- Organising regular knowledge enhancing training
